AI Towing Dispatch Built by Towers, for Towers
Towmatic answers every call, qualifies every job, dispatches your drivers, and keeps you in control 24 hours a day, 7 days a week. Built inside two tow companies with over 90 years of combined experience.
You Didn't Start a Tow Company to Babysit a Phone
Every tow operator knows the math. A missed call at 2 AM is a $250 job that goes to your competitor. Multiply that across a slow month and you're bleeding revenue while still paying rent, insurance, payroll, and taxes.
Hiring a full-time dispatcher solves one problem and creates three more — overhead that doesn't flex with call volume, training that never ends, and the 3 AM call-out that nobody wants to answer.
Most "AI dispatch" companies saw the towing industry from the outside and thought they could build a generic voice bot that collects a name and address. That's the easy part. The hard part is everything that happens after the call — the driver rotation, the no-show escalation, the police tow protocols, the edge cases that only someone who's actually dispatched tows would know to build for.
That's why we built Towmatic from inside the truck, not from a tech office.
End-to-End Towing Automation, Not Just a Voice Bot
Towmatic is a complete dispatch automation platform built specifically for independent tow companies. It's not an answering service. It's not a generic AI agent adapted for towing. It's a purpose-built system that handles the full job lifecycle.
AI Voice Agent
Towmatic's voice AI answers calls instantly, 24/7. It gathers location, vehicle details, and service type through natural conversation – just like a trained dispatcher would. But unlike a human dispatcher, it never calls in sick, never gets overwhelmed during a storm surge, and handles multiple calls simultaneously.
Instant Quote & Dispatch Web Forms
Not every customer wants to talk to anyone — human or AI. Towmatic's web forms let customers request a tow in seconds. They enter their details, get a quote, and submit. The job hits your dispatch board immediately.
Smart Driver Dispatch & Notifications
When a job comes in, Towmatic notifies your drivers via text, phone call, and email. The phone ring matters — especially at 3 AM when your driver is sound asleep and a text won't cut it. If a driver doesn't confirm, Towmatic escalates to the next driver automatically.
Full Visibility & Oversight
As a tow owner, you need to know what's happening. Every call, every dispatch, every driver confirmation (or lack of one) — Towmatic logs it all. You see the what, where, when, and who on every single job. No black boxes. No surprises.
Built Inside the Tow Truck, Not a Tech Office
90+ Years of Towing Experience
Towmatic was born inside two tow companies with over 90 combined years in the business. We didn't research the towing industry — we are the towing industry.
Battle-Tested with 1,000+ Real Dispatches
This isn't a prototype. Towmatic has dispatched over 1,000 real tow jobs. Every lesson is baked into the platform.
Towing-Specific, Period
We don't do HVAC, plumbing, or pizza delivery. Towmatic is built for towing and nothing else.
Patents and Trademarks Pending
We're protecting what we've built because we know it's different.
Fixed Costs That Don't Flex Will Break You During Slow Periods
Every tow owner has felt it. Yesterday was slow. Last week was slow. Maybe the whole quarter has been slow. But the rent is still due, insurance doesn't care about your call volume, and payroll hits whether you ran 5 jobs or 50.
A full-time dispatcher is a fixed cost that doesn't scale down when business slows. Towmatic replaces that unpredictable overhead with a fixed monthly cost that's a fraction of a dispatcher's salary — and it works around the clock without overtime, benefits, or sick days.
Transparent pricing. No sales calls to "discuss your needs." No custom quotes designed to extract maximum budget. Just straightforward plans you can see right now.
Up and Running in Days, Not Months
Tell Us About Your Operation
Your service area, your rates, your driver rotation, your preferences. We configure Towmatic to match how you actually run your business.
We Build and Test Your System
Towmatic is configured, tested, and refined. Setup typically takes 5–10 days depending on your plan and complexity of your operation.
Go Live
Towmatic starts answering calls, processing web form requests, and dispatching your drivers. You maintain full oversight through your dashboard.
Frequently Asked Questions
What if a driver doesn't respond to a dispatch?
Towmatic automatically escalates to the next available driver. You're notified at every step so nothing falls through the cracks.
Can Towmatic handle police rotation and impound calls?
Yes. Towmatic was built inside active tow operations that work police rotations. The system handles law enforcement dispatch protocols that generic AI platforms don't even know exist.
What if a customer doesn't want to talk to an AI?
That's exactly why we built instant web forms. Customers can request a tow in seconds without speaking to anyone. It's actually faster than a phone call.
How long does setup take?
Typically 5-10 days depending on your subscription plan and the complexity of your operation.
Can I see your pricing without getting on a sales call?
Yes. We publish our pricing because we believe you shouldn't have to sit through a pitch to find out what something costs.
Is Towmatic just for large fleets?
No. Towmatic is built for independent tow operators — whether you run 1 truck or 20. The platform scales to your operation.